Return & Refund
At Bubble Garden, your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
To start a return, please contact us at:
📧 info@bubblegarden.shop
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method
- Processing time may take several business days depending on your payment provider
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us at:
📧 info@bubblegarden.shop
Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
- If the item received is defective or incorrect, we will cover the return shipping
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or promotional reasons.
Order Cancellation
Orders can only be canceled within a short time after being placed. Once the order has been processed or shipped, cancellation may not be possible.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your payment provider
- Then contact us if the issue persists
Contact Us
If you have any questions about returns or refunds, contact us: